Versand

1. Processing Time:
• We strive to process and ship all orders within 5-7 business days (excluding weekends and public holidays) from the date of order confirmation, subject to product availability and payment verification.
2. Shipping Methods and Carriers:
• We offer multiple shipping options, including but not limited to standard shipping, expedited shipping.
• The available shipping methods and carriers will be displayed during the checkout process, and you can select your preferred option based on your location and delivery requirements.
3. Shipping Costs:
• Shipping costs are calculated based on various factors, including the destination, weight, dimensions, and shipping method chosen.
• The exact shipping charges will be displayed at checkout before you complete your purchase.
• Please note that additional customs duties, taxes, or fees may apply for international shipments. These charges are the responsibility of the customer and may be collected by the customs authorities in the destination country.
4. Delivery Time:
• The estimated delivery time will depend on the shipping method chosen and the destination.
• We make every effort to provide accurate delivery estimates; however, they are provided as guidelines only and are not guaranteed.
• Unforeseen circumstances, such as weather conditions, customs delays, or carrier disruptions, may cause delays beyond our control.
5. Order Tracking:
• Once your order is shipped, we will provide you with a tracking number via email.
• You can use this tracking number to monitor the progress of your shipment on the carrier's website or by contacting their customer service.
6. Damaged or Lost Shipments:
• We take great care in packaging and shipping your order to ensure its safe delivery. However, in the event that your shipment arrives damaged or is lost during transit, please contact us within 7-10 days of receipt.
• We will work with the shipping carrier to resolve the issue promptly. Please retain all packaging materials and provide relevant documentation, such as photos or descriptions, to assist in the claims process.
7. Address Accuracy:
• It is your responsibility to provide accurate and complete shipping information during the checkout process.
• We are not liable for any delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer.
• Please review your shipping details carefully before finalizing your order.
8. Returns and Exchanges:
• For information on returns, exchanges, and our general refund policy, please refer to our [Returns and Refunds Policy] on our Website.
9. Modifications to Shipping Policy:
• We reserve the right to update or modify this Policy at any time without prior notice.
• Any changes made to this Policy will be effective immediately upon posting on our Website.